Privacy Policy

Hydration Haven IV and Wellness PLLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://thehydrationhaven.com/ and use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, mailing/billing address, and any details you provide when booking appointments or completing forms.
Health Information: Information voluntarily provided to us about your health, wellness preferences, or medical history when booking IV therapy or wellness services.
Payment Information: Payment card details and billing information, which are processed securely by our payment partners.
Technical Information: IP address, browser type, device type, operating system, and browsing behavior on our website.
Cookies and Tracking: Data collected through cookies, analytics, and similar tracking technologies to enhance your experience.

2. How We Use Your Information

Your information may be used for:

Delivering and managing our IV therapy and wellness services.
Confirming and managing appointments.
Communicating with you about updates, offers, and promotions (with your consent).
Processing payments securely.
Improving our website, services, and client experience.
Meeting legal, regulatory, and compliance obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

Service Providers: With trusted vendors who provide support services such as payment processing, website hosting, or customer communications.
Legal Compliance: If required by law, regulation, or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement industry-standard safeguards to protect your information. While we strive to use commercially acceptable means to protect personal data, no method of transmission or storage is completely secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, update, or request deletion of your personal information.
Opt out of marketing communications at any time.
Request restrictions on the use of your health information (where applicable).

To exercise your rights, please contact us at: hydrationhaven25@gmail.com

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance performance, analyze site traffic, and personalize content. You can adjust your browser settings to manage or block cookies.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18.

9. HIPAA Compliance

As a healthcare-related business, Hydration Haven IV and Wellness PLLC complies with the Health Insurance Portability and Accountability Act (HIPAA) where applicable. Any protected health information (PHI) you provide is safeguarded in accordance with HIPAA standards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Hydration Haven IV and Wellness PLLC

2330 Watt St Suite 13, Schenectady, NY 12304, United States

Website: https://thehydrationhaven.com/
Email: hydrationhaven25@gmail.com